Joshua Budimir

Joshua Budimir has significant experience in customer success and technical support, currently serving as a Mobile Application SME/Customer Success Specialist II at Real Green since September 2018. Responsibilities include maintaining knowledge of Android and iOS operating systems, assisting with bug reporting and testing through JIRA, and utilizing advanced SQL queries for data manipulation. Previous roles at Real Green involved supporting customers' technical issues via Salesforce CRM and handling high-priority software support escalations. Earlier experience includes an apprenticeship at Teds Marble and Tile, where Joshua honed skills in tile cutting and customer communication, and a brief stint as a shop assistant at Priority One Emergency. Joshua holds an Associate of Applied Science degree in Computer Information Systems from Henry Ford College.