Juana Derbes

Juana Derbes is currently working as a Customer Success Senior Manager at Real Trends, overseeing a team of customer support and sales representatives in Argentina, Brazil, and México. Prior to this, Juana worked at MercadoLibre.com as an Analista de calidad and Representante de atención al cliente SSR. Juana also has experience as a Recepcionista at Hard Rock Cafe Buenos Aires. Juana has a degree in Edición, Estudios sobre comunicación y medios from the University of Buenos Aires, and has completed various courses in agile methodologies, Python programming, customer experience, and product management.