Luna Penn has a diverse professional background with experience in business development, customer success, and project coordination. Notable roles include Business Development Intern at ECA Group, where CRM management and digital marketing strategies were key responsibilities, and Customer Support/Marketing at 4HAW, focused on CRM management and user experience optimization. Luna has held leadership positions in various hospitality settings, enhancing team management and customer service skills. Academic qualifications include a Master's degree in International Business Strategy and Management from INSEEC School of Business & Economics and a Higher National Diploma in International Sales. Currently, Luna is a Customer Success Manager at RealAdvisor, while also being an active member of Women of Customer Success.
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