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Scott Butcher, MBA

Chief Operating Officer at RealTime-CTMS Software Solutions

Scott Butcher, MBA has a diverse work experience spanning over two decades. Scott currently serves as the Chief Operating Officer at RealTime-CTMS Software Solutions, where they lead a team focused on improving the efficiency and effectiveness of the clinical research industry. In their previous role as Vice President of Business Operations at RealTime-CTMS, they played a key role in driving the company's growth.

Prior to joining RealTime-CTMS, Scott worked at General Motors, where they held multiple roles including Site Manager, Enterprise Performance Leader, and Quality Manager. Scott was responsible for establishing a consistent performance management system, managing vendor relationships, and ensuring a 'World Class' customer experience.

Scott also gained valuable experience at IBM as a Site Manager, where they managed customer service providers in a CRM business model and served as the direct interface with General Motors customers.

Before IBM, Scott worked at Sitel as the Director of Workforce Management and Operations Manager, and at SITEL as a Team Manager. Scott started their career at Time Warner Cable as an Operations Manager. Overall, Scott Butcher's work experience demonstrates their expertise in operations management, customer service, and driving organizational growth.

Scott Butcher, MBA, completed their Master of Business Administration (MBA) degree in Management at The University of Texas Permian Basin from 2017 to 2018. Prior to that, they earned a Bachelor of Business Administration (BBA) degree in Management from the same university, completing the program from 2014 to 2017. No information is available regarding their education prior to attending The University of Texas Permian Basin.

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Previous companies

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Timeline

  • Chief Operating Officer

    June, 2021 - present

  • Vice President of Business Operations

    June, 2019

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