Charles Sheffield is a skilled Network/Security Engineer with extensive experience in technical support roles. Currently employed at RealTime, LLC since December 2018, Charles has previously worked as a Help Desk Technician at Army Aviation Federal Credit Union from October 2016 to November 2018. Prior experience includes serving as a Healthcare Specialist in the Army National Guard from December 2008 to December 2014, where Charles performed medical duties during a deployment in Afghanistan and developed strong leadership and communication skills in high-pressure situations. Charles holds a Bachelor's degree in Computer Science from Troy University Dothan.