Imani J.

Imani J. has a diverse work experience spanning several industries. They began their career as an Account Manager at Santander Consumer USA from July 2012 to July 2016. They then worked at ACE Cash Express as a Collections Representative and Floor Support from January 2017 to November 2019, where they collected on payday loan accounts and provided assistance to representatives on the floor.

In 2019, Imani joined Amazon as a Pack Problem Solver, a role they held from November 2019 to July 2021. Following this, Imani joined PHP Agency, Inc. as a Contact Center Coding and Administration Representative from September 2022 to June 2023.

Currently, Imani is working at RealTime Laboratories, Inc. as a Client Services Representative. Their employment began in July 2023, and the end date is not specified.

Imani J. attended Prairie View A&M University from 2010 to 2012, where they studied Business Management and obtained some college education. In 2013, Imani J. transferred to the University of North Texas to pursue a degree in Information Technology, but there is no information available about the end year.

In terms of additional certifications, Imani J. has obtained several LinkedIn certifications. In 2022, they received certifications in Customer Service: Handling Abusive Customers, Customer Service: Creating Customer Value, Getting Organized for Peak Performance, Handling Workplace Bullying, Speaking Confidently and Effectively, and The Six Morning Habits of High Performers. In 2023, Imani J. obtained certifications in Become a Customer Service Manager, Create Healthy Self-Esteem: Know Your Worth, Overcoming Obstacles to Leading with Confidence, and Transitioning from Technical Professional to Manager.