RecastSuccess
Carrie N. is an experienced Curriculum Developer at Miaplaza, Inc. since May 2024, with a robust background in education and financial services. Previously, as a Teacher of Gifted at Hillsborough County Public Schools from July 2015 to June 2024, Carrie N. significantly enhanced student engagement and achievement through data-driven assessments and developed strong relationships with parents, leading to improved satisfaction scores. Before a decade-long period as a Stay at Home Mom from 2005 to 2015, Carrie N. worked at INVEST Financial Corporation where various roles, including General Securities Principal and Margin and Risk Management Specialist, showcased a commitment to increasing operational efficiency and customer satisfaction. Carrie N. holds a Bachelor of Science in Elementary Education from Duquesne University.
RecastSuccess
RecastSuccess supports Customer Success in three ways. 1. We change lives by helping mid-career professionals with non-traditional backgrounds identify transferable skills and build new ones so that employers find qualified, high-value, diverse candidates for important roles. 2. We provide early-stage startups with an experienced Fractional Head of Customer Success who grooms your first CS hire, to establish your CSM function for a fraction of the price of a full-time leader. 3. Customer Success training programs have an average 82 NPS. Join us for a hands-on workshop or chat with us about custom training to meet your unique needs.