RecastSuccess
Hannah Shubert has extensive experience in customer success, nursing, and military service. With a background in nursing and a focus on customer success, Hannah has demonstrated expertise in building strong relationships, managing client portfolios, and ensuring customer satisfaction. Through their various roles, Hannah has honed their skills in critical customer success competencies and has a track record of effectively leading teams to success.
RecastSuccess
RecastSuccess supports Customer Success in three ways. 1. We change lives by helping mid-career professionals with non-traditional backgrounds identify transferable skills and build new ones so that employers find qualified, high-value, diverse candidates for important roles. 2. We provide early-stage startups with an experienced Fractional Head of Customer Success who grooms your first CS hire, to establish your CSM function for a fraction of the price of a full-time leader. 3. Customer Success training programs have an average 82 NPS. Join us for a hands-on workshop or chat with us about custom training to meet your unique needs.