Randy Gil

Randy Gil is an experienced Associate Technical Support Engineer at Recharge since July 2023, where responsibilities include utilizing Splunk logs for problem diagnosis and managing bug escalations through Jira. Previously at Shopify from May 2016 to May 2023, Randy served as a Support Specialist for Shopify Shipping, providing feedback for product prioritization, and as a Customer Success Manager for Product Sourcing, focusing on merchant satisfaction and cross-functional collaboration. Additional experience includes roles at Shaw Communications as a Technical Support Advisor and at Cymax Group as a Resolutions Associate. Randy holds a Diploma of Education in Front-End Engineering from Codecademy, completed in December 2023.