Patricia Barreto, MBA

Senior Customer Success Manager at Rechat

Patricia Barreto, MBA has a diverse range of work experience spanning over 30 years. Patricia is currently working as a Senior Customer Success Manager at Rechat since June 2022. Prior to that, they worked at Atlantic Title and Settlement Services as a Business Development/Client Success professional from July 2021 to July 2022.

From September 2019 to July 2021, Patricia worked at Weichert Title Group/Democracy Title Agency/Weichert National Title as a Client Services Advisor/PM. Patricia also holds certifications as a Certified SAFe Agilist, SAFe Scrum Master, and SAFe POPM which they obtained during their time at Certified Agilist/Scrum Master/POPM from December 2018 to July 2021.

In their previous roles, Patricia served as a Client Engagement Executive at Paradigm Title Group LLC. During this time, they managed and monitored marketing projects, ensured business value needs were met, and provided support to achieve business objectives.

Prior to that, they worked as a Regional Account Executive at Weichert Title Group, where they managed marketing/sales projects, facilitated cross-functional events and meetings, and built a deep understanding of business processes and products.

Before entering the title and settlement services industry, Patricia gained experience in real estate as a Sales Associate at Weichert, Realtors from February 2009 to March 2013. Patricia achieved awards for sales performance and successfully negotiated contracts with clients.

Earlier in their career, Patricia co-founded P. Barreto Inc., a heavy construction provider. In this role, they cultivated the company's growth and managed various aspects of projects, such as reviewing site plans and delegating responsibilities.

Additionally, Patricia started their career as a Graphic Designer at ADCOMM Advertising Agency. Patricia managed project timelines, directed photo shoots, developed design layouts, and utilized Adobe Creative Suite for various graphic design projects.

Overall, Patricia Barreto brings a wealth of experience in customer success, business development, project management, sales, and graphic design to their current role as a Senior Customer Success Manager at Rechat.

Patricia Barreto obtained their Master of Business Administration (MBA) degree in Business Administration and Management, General from William Paterson University of New Jersey, a program they pursued from 2020 to 2022. Prior to that, they attended BTII Institute from 2018 to 2019 where they earned various certifications including SAFe Certification in SAFe Agile, SAFE Scrum Master, SAFe Product Owner, and Project Manager in the field of Project Management. In 1986, they completed their Bachelor of Fine Arts (BFA) degree in Graphic Design from William Paterson University of New Jersey. In terms of additional certifications, Patricia received the Qualia Certified User certificate from Qualia in July 2021. Patricia also earned the Learning Jira Software certification from LinkedIn in June 2019. As for industry-specific certifications, they obtained the State of New Jersey Title Insurance Producer certification from the State of New Jersey Division of Banking and Insurance in February 2013. Additionally, Patricia completed the Certified SAFe 4 Product Owner/Product Manager, Certified SAFe® 4 Scrum Master, and Certified SAFe @4 Agilist certifications from Scaled Agile, Inc. in February 2019 and December 2018, respectively. It is worth noting that they also hold a Real Estate Agent license from the New Jersey Division Of Banking and Insurance, although the specific month and year of obtaining this certification were not provided.

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Timeline

  • Senior Customer Success Manager

    June, 2022 - present