Alexandra Stephens

Alexandra Stephens is an experienced portfolio and operations manager currently at Recognise Bank since December 2020, where responsibilities include leading strategic initiatives and managing the Change programme. Prior roles include Business Process Manager and Project Manager, focusing on customer journey management and technology initiatives. Previously, at Santander UK and revverbank, Alexandra specialized in commercial lending processes and KYC/AML training. With extensive experience at the Royal Bank of Scotland, roles included Senior Commercial Technical Risk Specialist and Regional Implementation Manager, contributing to risk management and regulatory changes. Early career experience at RBS involved Lean methodology implementation and customer relationship management. Alexandra holds A Levels from Aquinas College and a Prince2 Foundation certification from BCS, The Chartered Institute for IT.