Melissa Biggs

Melissa Biggs is an experienced professional with a diverse background in customer service, merchandising, and retail operations. Currently, as a Customer Service Representative at Record-USA, responsibilities include day-to-day customer service and order processing. Previous roles at Rack Room Shoes encompassed Men’s and Accessories Merchandiser positions, where logistical challenges were navigated and inventory strategies optimized. Experience also includes coordination roles at Off Broadway Shoe Warehouse and CREATIVE CO-OP, alongside a unique combination of customer-focused positions at Walt Disney World and as a Full-Time Nanny. Melissa holds a degree in Merchandising from East Carolina University, complemented by a minor in Business Administration.