Joyce Massey Phr

Joyce Massey has extensive experience in benefits management and quality assurance. Joyce is currently working as the Global Benefits Manager at Recorded Future, where they successfully implemented cost-share programs and selected competitive benefit plans, resulting in mitigated organizational benefit costs. Joyce also developed a health and welfare benefits strategy for over 1000 global employees and recommended modifications to senior leadership. Prior to this, Joyce worked at iQor as a Benefits Manager, where they were responsible for 401(k) administration and supervised a team of three on administrative processes. Before that, they served as the Manager of Quality & Compliance at iQor Philippines, where they coordinated with clients to set up quality parameters and guidelines and consistently increased the quality score through monitoring and feedback. Joyce also has experience as an Assistant Manager of Quality & Compliance at Global Vantedge Corp. and as a Process Associate at G.E.Capital International Services.

Joyce Massey, PHR, SHRM-CP has a diverse educational background. Joyce obtained their PHR (Professional in Human Resources) degree in Human Resources Management and Services from Fairleigh Dickinson University-Metropolitan Campus in 2015. Prior to that, they graduated with a Bachelor's degree in Economics & Entrepreneurship from Jesus & Mary College in 2000. Joyce completed their high school education at Holy Child Auxilium, where they focused on Economics and Business from 1983 to 1997.

In terms of certifications, Joyce holds a Professional in Human Resources (PHR®) certification from the HR Certification Institute - HRCI, which they obtained in January 2015. Joyce also has additional certification in "Holding Yourself Accountable" from LinkedIn, which they obtained in October 2022. Additionally, they have a certification in PHR from SHRM (Society for Human Resource Management), although the specific details regarding when and where they obtained this certification are not provided.