Sean Hanrahan

Chief Human Resources Officer at Recovery Centers of America

Sean Hanrahan has over 30 years of work experience, with a focus on executive management in financial and health care services organizations. Sean currently serves as the Chief Human Resources Officer at Recovery Centers of America, where they are responsible for talent acquisition, talent management, organizational design and development, HR operations, labor relations, training, internal communications, and employee engagement. Sean also leads RCA's Intervention Team, known for its high ethical standards and success rate in helping families and patients. Prior to this role, Sean was the Director of Customer Experience at Recovery Centers of America, where they managed various departments related to customer service and patient intervention. Sean also held leadership positions at Sallie Mae and Bank of America, overseeing customer contact centers and call center operations. Sean has extensive experience in managing large teams and driving customer satisfaction. Sean began their career at MBNA, where they went through a prestigious Management Development Program and held various roles in customer service, human resources, and department management.

Sean Hanrahan attended Villanova University from 1986 to 1990. During this time, they earned a Bachelor of Arts degree with a major in Psychology and a minor in Business.

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Timeline

  • Chief Human Resources Officer

    2021 - present

  • Director Of Customer Experience

    2016

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