Palak Pandey

Palak Pandey is a seasoned IT professional with extensive experience in Salesforce platforms, currently serving as a Sr Manager at Red Hat since September 2019. In this role, Palak leads the technical delivery for the Core Salesforce Platform, focusing on Campaigns, Leads, Contacts, and Opportunity Management, while also managing integrations with various marketing platforms and third-party applications. Previous roles at Red Hat involved leading CRM modernization efforts and overseeing consulting services related to Salesforce Service Cloud. Before Red Hat, Palak worked at Conga as a Senior Business Analyst, implementing CPQ and CLM solutions, and held the position of Business Systems Analyst at Cisco, focusing on pre-sales tools. Palak holds a Bachelor of Engineering in Computer Science from Devi Ahilya Vishwavidyalaya.