Carly Grand

Founding Customer Success Lead at rediem

Carly Grand is an experienced professional with a diverse background in customer success, program coordination, and research. Currently serving as the Founding Customer Success Lead at rediem, an omni-channel loyalty and customer engagement platform, Carly utilizes a dynamic, action-based approach to enhance community engagement for purpose-driven brands. Previous roles include Program Associate at Entrepreneurs Roundtable Accelerator, Associate at Malk Partners, and various positions in recruitment, executive assistance, and internships focused on social impact and environmental issues. Carly holds a Bachelor of Arts in Political Science and Social Policy & Practice from Tulane University and has contributed to multiple initiatives aimed at promoting social justice and community outreach.

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New York, United States

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