Redway - Part of Absfront
Stephan Johansson is a seasoned professional in Customer Experience Management, currently serving as a Senior Consultant at Redway Sverige AB since August 2014. With extensive expertise in optimizing customer interactions through improved processes and digital tools, Stephan has played a significant role in navigating the impacts of digitalization on communication and business operations. Previous roles include Manager of Customer Operations at Net 1, Manager of Customer Service at Bredbandsbolaget (Telenor), Customer Service Manager at Glocalnet, and Customer Operations Manager at Tele2. Stephan holds dual Bachelor of Science degrees in International Business and Marketing from Florida Atlantic University, earned between 1996 and 2000.
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