Melodi Shaalan

Melodi Shaalan is a seasoned Customer Success Manager with extensive experience in building customer relationships and driving product expertise. Currently at Redwood Software since February 2022 and at Advanced Systems Concepts, Inc. since February 2015, Melodi has been instrumental in addressing customer concerns and enhancing customer value. Prior roles include positions as a Technical Support Engineer, Regional Application Support Specialist at Mars, and Product Lead at Image Solutions Inc, where responsibilities encompassed training, troubleshooting, and leading support teams. An educational background in Biology was completed at the University of Maryland Baltimore County.