Jennifer N.

Jennifer N. is an experienced professional in customer support operations and management, currently serving as the Global Director of Customer Support at Reebelo since July 2024. Prior to this, Jennifer held various leadership roles at Wish from August 2017 to July 2024, including Director of Customer Support Operations, where responsibilities included managing multiple teams, driving process improvements, and enhancing the customer support infrastructure. Jennifer's career also includes significant roles at Etsy, overseeing outsourcing strategies and operational support, as well as experience at Google managing a strategic portfolio of accounts and contributing to the community support forum. Jennifer holds a Master of Public Administration from Columbia University's School of International and Public Affairs and a Bachelor of Arts in International Political Economy from the University of California, Berkeley.