Karisma Tanya Meneses

Technology Operations Manager at Reed Elsevier Philippines

Karisma Tanya Meneses serves as the Director at Roots Automation and the Technology Operations Manager at Reed Elsevier Philippines, having held these positions since June 2022. Prior to these roles, Karisma Tanya Meneses worked at AIG from December 2011 to May 2022, where responsibilities included process improvement and automation development using RPA (Blue Prism), with notable achievements as a Blue Prism Certified Developer. Previous positions include Business Process Engineer and Project Manager, emphasizing LEAN/Six Sigma methodologies to drive process improvements, and Contact Center Operations Manager, coordinating team performance and service delivery. Earlier experience included managerial roles at Cognizant Technology Solutions and AIG, starting in customer service and progressing to leadership positions. Karisma Tanya Meneses holds a Bachelor of Science degree in Agriculture, Animal Science, and Dairy Production from the University of the Philippines.

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