EH

Emma Hooley

Director of Service and Support at Refeyn

Emma Hooley has a diverse work experience history. Emma currently works at Refeyn, where they have held multiple roles since joining in 2019. Their roles at Refeyn include Director of Service and Support, Customer Success Director, Lead Service and Customer Support, Lead Service and Support Engineer, and Support and Service Engineer. Prior to their time at Refeyn, Emma worked at ONI (Oxford Nanoimaging) as a Field Application Specialist from 2018 to 2019. Emma also worked as a Postdoctoral Researcher at Københavns Universitet from 2013 to 2017.

Emma Hooley completed their education with a Doctor of Philosophy (Ph.D.) in Physical Chemistry from the University of Melbourne, which they pursued from 2009 to 2013. Prior to that, they obtained a Bachelor's Degree in Chemistry from the same university, studying from 2005 to 2008. In terms of additional certifications, Emma earned a certification in "Data-driven Decision Making" from Coursera in April 2023, and they completed the "Engineering Project Management Specialization" from Coursera in May 2020.

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Previous companies

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Timeline

  • Director of Service and Support

    July, 2022 - present

  • Customer Success Director

    February, 2022

  • Lead Service and Customer Support

    February, 2021

  • Lead Service and Support Engineer

    July, 2020

  • Support and Service Engineer

    May, 2019