Sales and Customer Success

The Sales and Customer Success team at Refract - an Allego company, focuses on optimizing and enhancing sales conversations for global clients. This team is responsible for identifying, nurturing, and converting potential leads, ensuring client satisfaction, and driving long-term customer success. They achieve this by leveraging Refract's AI technology to provide personalized insights and coaching, sharing best practices, and remedying mistakes and missed opportunities to improve overall sales performance. The team includes roles such as Sales Development Representatives, Account Executives, and Customer Success Managers, all dedicated to refining sales strategies and ensuring client goals are met.