Prajwal S.

Prajwal S. is a customer experience and operations leader with over 12 years of expertise in fintech and e-commerce. They currently serve as Head of Operations and Customer Experience at Refyne India, having previously held key roles at NIRA and Myntra. As the first employee at NIRA, Prajwal significantly contributed to its growth, expanding the team from 20 to over 300 members. Their dedication to operational excellence and customer-centric processes has established them as a prominent figure in driving transformation within the fintech sector. Additionally, Prajwal is committed to mentoring future leaders and advocating for financial inclusion in India.