Zackary Keck is an experienced IT professional currently serving as the Director of Managed Solutions at Rehmann since September 2018, where responsibilities include service delivery management and client satisfaction, along with overseeing client and vendor relations. Previous roles at Rehmann include Service Delivery Manager and Team Lead for the IT Service Desk. Prior to this, Zackary was a Systems Engineer at Trivalent Group, focusing on data protection and recovery within the Managed Services Team, and began as a Level 1 Service Engineer on the IT Services Desk. Zackary holds a Bachelor of Science degree in Information Systems from Grand Valley State University.