Graceann Tonna

Graceann Tonna is a seasoned retail professional with extensive experience in management, customer service, and team development. Since October 2016, Graceann has excelled at REI as a Retail Sales Manager, overseeing daily store operations, employee growth, and critical sales metrics, while also participating in various hiring and training initiatives. Prior to this role, Graceann held various positions at REI and other organizations, including Front Desk Manager at TrueNorth Health Center and Respite Worker at Alternative Family Services. With a Bachelor of Applied Science in Nutrition Sciences from San José State University and a strong background in customer engagement and operational efficiency, Graceann is well-equipped to drive success in retail environments.