Monique van Olphen

Monique van Olphen has extensive experience in management and lean consultancy, currently serving as Manager Veranderbureau (Lean, programma's en projecten) and Lean Manager at Reinier de Graaf ziekenhuis since February 2018. Prior roles include Team Lead positions in customer contact and operations at Zilveren Kruis from November 2014 to January 2018, and Lean Consultant at Achmea from September 2007 to November 2014. Monique started a career in process management and consultancy at Interpolis and gained initial experience as Intercedente at Tempo Team. Academic credentials include a drs degree in Bedrijfskunde from the University of Groningen, earned from 1994 to 1999.