Die Reisebank ist Deutschlands Marktführer im Geschäft mit Reisezahlungsmitteln und einer der umsatzstärksten Edelmetallhändler der Republik. Als hundertprozentige Tochter der DZ BANK AG ist sie eingebunden in die Genossenschaftliche FinanzGruppe Volksbanken Raiffeisenbanken und beliefert über den institutionellen Handel und den MailOrder-Service mehr als 700 Partnerbanken und deren Kunden mit Sorten und Edelmetallen. Über das eigene Geschäftsstellennetz ist sie mehr als 80-mal an Flughäfen, Bahnhöfen, Grenzübergängen und in attraktiven Innenstadtlagen vertreten. Hier werden auch Bargeldtransferdienstleistungen, eine guthabenbasierte Zahlungskarte und weitere Services für Reisende angeboten. Die Geschäftsstellen sind vielerorts an sieben Tagen in der Woche geöffnet und halten permanent ein umfängliches Sorten- und ein maßgeschneidertes Edelmetallangebot bereit. Sorten- und Edelmetallbestellungen können auch über Vertriebskanäle, die in das Online-Banking der Partnerbanken integriert sind, oder über den Online-Shop der Reisebank abgewickelt werden.

Die Reisebank mit Sitz in Frankfurt beschäftigt rund 500 Mitarbeiter aus mehr als 60 Nationen und erhielt 2022 das achte Mal in Folge das Zertifikat Top Employer Mittelstand. Weitere Informationen unter www.reisebank.de

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Reisebank AG

Reisebank AG's headquarters in Frankfurt, Germany

Andreas Holz

Sepideh P.

Kerstin Meyer

Julia Schwebel

Jan Zurek

The Marketing and Product Management team at Reisebank AG plays a crucial role in developing and promoting the company’s diverse range of travel payment solutions and precious metal services. They focus on creating effective marketing strategies, enhancing product offerings, and analyzing consumer trends to drive customer engagement while ensuring alignment with the needs of partner banks. Additionally, the team collaborates on the development of digital channels, including the online shop and integrated banking solutions, to enhance the overall customer experience.

Marketing and Product Management

The Finance and Compliance team at Reisebank AG is responsible for ensuring the integrity and accuracy of the company's financial operations while adhering to regulatory standards. They focus on risk management, compliance with anti-money laundering regulations, and effective financial reporting. This team collaborates closely with various departments to maintain transparency, safeguard assets, and support the strategic objectives of the bank in the travel payment and precious metals sectors.

Finance and Compliance

The IT Support Team at Reisebank AG ensures the smooth functioning of the company's technology infrastructure, providing assistance for hardware and software issues encountered by employees and partners. They manage technical support requests, maintain system performance, and implement IT solutions to enhance efficiency and security. The team plays a vital role in facilitating seamless operations within Reisebank's extensive services, supporting both in-person and online transactions.

IT Support Team

The Operations and Service Team at Reisebank AG is responsible for ensuring efficient and seamless service delivery across all customer interactions, whether at physical branches or through online platforms. This team manages cash and foreign currency transactions, supports travelers with tailored financial products, and maintains high service standards to enhance customer satisfaction. With a focus on operational excellence, they play a crucial role in facilitating the bank’s extensive range of services for over 700 partner banks and their clients.

Operations and Service Team

The Human Resources and Development team at Reisebank AG focuses on cultivating a diverse and engaged workforce by implementing effective talent management, employee development programs, and organizational policies. They ensure compliance with regulations while supporting employees through training initiatives and career advancement opportunities. This team plays a critical role in maintaining Reisebank's status as a top employer by fostering a positive workplace culture and promoting continuous growth.

Reisebank AG

Org chart

Teams

Marketing and Product Management

Finance and Compliance

IT Support Team

Operations and Service Team

Human Resources and Development

Offices

Reisebank AG

Org chart

Teams

Marketing and Product Management

Finance and Compliance

IT Support Team

Operations and Service Team

Human Resources and Development

Offices

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