Angela Nardelli

Angela Nardelli is a seasoned professional with significant experience in customer experience and information technology support services. Currently serving as the Customer Experience Manager at Reitmans Canada Ltée/Ltd since October 2018, Angela provides leadership and coaching to a team of Supervisors and Analysts, ensuring quality objectives are met and support processes are well-defined. Previously, Angela held the position of Manager of Information Technology Support Services and IT Support Supervisor at Reitmans from June 2006 to 2018, where responsibilities included supervising team leaders and analysts, as well as conducting performance appraisals. Angela holds a Bachelor’s Degree in Psychology from McGill University, earned between 1999 and 2001.