Nicholas O.

Nicholas O. is a seasoned professional with extensive experience in financial operations and risk management. Currently serving as the Sr. Manager of Banking and Payments Operations at Relay, Nicholas leads initiatives to scale financial operations and improve customer experiences for small businesses in North America. Prior to this role, Nicholas was the Sr. Manager of Risk Strategy, Policy & Training at BlueVine, where significant cost savings were achieved through effective management of risk operations and vendor relationships. Experience at Varo Bank involved leading teams to enhance procedures and project management, while earlier roles at eBay focused on analyzing customer experiences and developing business requirements. Nicholas holds a Six Sigma Black Belt from the University of Utah's David Eccles School of Business.