Felicia Kelly

Felicia Kelly is an experienced operations leader currently serving as the Vice President of Operations at Relay Payments, focusing on operational optimization and cross-functional collaboration. Previously, Felicia held key roles including Head of US Operations at sunday, where notable achievements included significant reductions in Customer Acquisition Cost and increased SaaS revenue. Felicia has also excelled in various capacities at CloudKitchens, achieving impressive growth metrics, and at Marriott International as a Global Senior Operations Manager. Felicia holds a Bachelor of Science in Hospitality Management from Penn State University.