Timo Idänheimo

Director, Customer Experience & Operations Development at RELEX Solutions

Timo Idänheimo has a diverse work experience spanning various roles and industries. Timo started their career at VTI Technologies as a Production Line Operator and later worked as a Failure Analysis Engineer. Timo then joined Oy L M Ericsson AB as a Systems Tester, responsible for regression testing and software verification. Timo also worked at Helsinki University of Technology as a Research Assistant and Master's Thesis Writer. After that, Timo worked at BearingPoint as a Senior Business Analyst, Consultant, and Senior Business Consultant, specializing in retail and FMCG sectors. Timo then gained experience as a Marketing Consultant at Marketing Clinic before starting their own company as a Freelance Photographer. Currently, Timo is working at RELEX Solutions, where they have held several roles including Project Manager, Business Development Manager, Business Manager/Team Lead, Senior Consultant, and Senior Development Manager. In their current role as Head of Development & Solution Success, they are responsible for leading the solution success team and overseeing the internal development initiatives and strategy at RELEX.

Timo Idänheimo has a Master of Science degree in Communication, Telecommunications and Industrial Management from Aalto University, which they obtained from 2003 to 2010. Additionally, they hold a DI degree in Communications and Telecommunications from Teknillinen korkeakoulu-Tekniska högskolan during the same period. Prior to that, they completed their secondary education at Mäntän lukio from 1999 to 2002, earning the Ylioppilas qualification.

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