Vicki Smith Kuss

Vicki Smith Kuss has extensive experience in the mortgage industry, currently serving as a File Starter in the Processing Department at Reliance First Capital, LLC since October 2017. Responsibilities include running AUS, requesting third-party documentation, creating reports, and ensuring timely receipt of necessary documents such as FHA Case numbers and title certifications. Prior to this role, Vicki worked as a Mortgage Loan Processor at D.R.S. Processing from April 2013 to September 2017, where key tasks involved validating loan files, managing customer communications, and submitting files for underwriting. Previous positions include Business Support Lead II at Bank of America, managing a multi-billion dollar mortgage portfolio and overseeing loss mitigation processes, and Portfolio Manager at RoundPoint Mortgage Servicing Corporation, focusing on loss mitigation options for homeowners. Vicki holds a degree from Central Piedmont Community College and completed the NMLS National and Uniform State Test in 2017.