Ritwik Dastidar serves as the Head of IT Operations at Reliance Industries Limited, managing IT services at Jio World Center since March 2022. Previously, Ritwik held the position of Senior Director at Microland Limited, where responsibilities included leading global teams to enhance service delivery and reduce operational costs. Prior experience at Accenture involved defining service standards as a Senior Manager and leading delivery units, while roles at Dell included Delivery Director and Service Delivery Manager, focusing on pre-sales, customer satisfaction, and infrastructure solutions. Earlier career positions featured project management and system administration at various organizations, complemented by a Bachelor of Engineering in Computer and Information Science from B. M. S. College of Engineering.