Frederick Damasus

Senior Vice President - Digital Success at Reliance Infosystems

Frederick Damasus has a diverse work experience spanning different roles in various companies. Frederick currently holds the position of Senior Vice President - Digital Success at Cloudware Africa, Reliance Infosystems, and Digitank. Prior to that, they worked as a Technical Consultant, Customer Strategy Manager, Lead UX Designer, Customer Engagement & Marketing Automation Manager, and UI/UX Designer at Reliance Infosystems. Frederick also has experience as a Product Marketing Manager and Senior UX Designer at Caantin, a Product Designer at Findworka, a Freelance Product Designer at Design by Fredé, and a User Interface Designer at Hotels.ng. Additionally, Frederick worked as a M&E/Communications Officer at the Center for Creative Development Strategies (CCDS) from 2015 to 2016.

Frederick Damasus completed their Bachelor of Engineering (B.Eng.) in Petroleum Engineering from the University of Port Harcourt between 2007 and 2012. Frederick also obtained various certifications in professional networking, business applications, Microsoft Dynamics 365, Microsoft Power Automate, user experience research, design thinking, enterprise design thinking, and UX design from different institutions like LinkedIn, Microsoft, IBM, and Lynda.com. The years of completion for these certifications range from 2019 to 2023.

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Reliance Infosystems

As our name suggests, our customers rely on us in providing suitable technology inputs to support their business goals. We create enduring partnerships with our customers and align our success strategy with their corporate objectives. We assist our customers to leverage technologies in creating unique value propositions and matchless competitive positioning in their various industries. Reliance Infosystems extensively uses consultative approach to locate customers’ journey and help them reimagine their businesses for unmatched success outcome. Our activities are geared around three business success pillars namely Business Transformation, Operational Excellence and Protection Assurance. These three success pillars are heavily guided by our Success Outcome Philosophy. Business Transformation Pillar We help organizations reimagine the way they carry out all their activities, how their users access and share information, how they collaborate around projects and routine tasks and how their different departments cooperate on processes and data. The fundamentals of Digital Transformation speak to digitally capturing activities as it happens so the resulting data can be readily available for stakeholders to act on and gain quicker insights Operational Excellence Pillar We identify operational excellence to be the way people, data, systems and operations are intricately interlaced to create an automated production process, superlative customer engagement framework, robust data warehouse and unrivalled business intelligence outcome. We offer Digital Advisory services as our first point of engagement in helping our customers through the operational excellence journey Protection Assurance Pillar Guarding digital assets against cybersecurity dangers is fast becoming a source of competitive advantage for businesses because of the comparative strength of being immune to services disruptions. We offer enterprise security solutions from industry leaders in Cybersecurity solutions