Kayla Schatz

Kayla Schatz is an experienced professional in customer service and operations, currently serving as an Underwriting Operations Associate II at Reliance Matrix since February 2022. Prior roles include a Customer Care Representative at Guardian Life, where effective communication and tailored solutions for clients were key responsibilities. Kayla's background also includes positions in banking, such as Senior Service Representative at First Northern Bank & Trust Co. and Customer Service Representative at The Neffs National Bank, where account management and strong interpersonal skills were emphasized. Additional experience includes serving at various restaurants and training in culinary arts at Northampton Community College. Kayla holds a Bachelor's degree in Business Administration and Management from Kutztown University and an Associate's degree in Culinary Arts.