William Drolet is an experienced professional in client implementation and account management, currently serving as Director of Client Implementation at Reliance Matrix since December 2018 after holding the position of Senior Client Implementation Manager. Prior experience includes a role as Regional Account Manager at Cigna Insurance Services, managing a large segment of policies, and various positions at Dun & Bradstreet, such as Delivery Team Leader and Senior Delivery Consultant. William's career spans more than two decades in roles focusing on project management, customer service, and team leadership across the insurance and data management sectors. Educational qualifications include a Liberal Arts degree from Northern Essex Community College and a Customer Experience Certificate from Rutgers University.
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