Alanna Rosenbach

Principal Customer Success Manager at ReliaQuest

Alanna Rosenbach has a diverse work experience spanning various roles and industries. Alanna is currently working at ReliaQuest as a Principal Customer Success Manager and has been with the company since 2020. Prior to this, they held roles as a Senior Customer Success Manager and Customer Success Manager at the same company. At ReliaQuest, Alanna's responsibilities included automating security operations and delivering services globally.

Before joining ReliaQuest, Alanna worked at Haneke Design as a Digital Marketing Manager. Their responsibilities involved managing website design and development, executing digital marketing campaigns, and creating marketing strategies for clients. Alanna also worked as a Social Media & Content Designer at Haneke Design, where they created social media content, implemented a viral video strategy, and provided expertise in SEO keywords.

Alanna also has experience as a Freelance Social Content Creator at SPARK, where they art directed and photographed social media campaigns, developed social media strategies, and collaborated with the marketing team. Additionally, they served as the Director of Digital Media at illesteva eyewear, overseeing digital and social media campaigns and significantly growing the brand's following on Instagram and Facebook.

Earlier in their career, Alanna worked at American Apparel as a Marketing and Collegiate Ambassador, where they developed marketing strategies targeted at college students and managed a team for distributing marketing materials. Alanna also worked as a Stylist & Photo Studio Assistant, organizing wardrobe and styling photoshoots. Lastly, they gained work experience at kate spade new york in the Events Department, assisting in model recruitment, visual merchandising, and even modeling herself.

Overall, Alanna Rosenbach has a strong background in customer success, digital marketing, social media management, and event coordination.

Alanna Rosenbach earned a Bachelor's Degree in Politics and Near Eastern Judaic Studies from Brandeis University in 2013. In 2012, they also participated in an Exchange Program at UCL, studying Art History and International Relations.

Links

Previous companies

SPARK logo
Haneke Design logo

Timeline

  • Principal Customer Success Manager

    December, 2022 - present

  • Senior Customer Success Manager

    July, 2021

  • Customer Success Manager

    February, 2020

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