Jordan Taylor

Jordan Taylor currently serves as a Senior Business Systems Administrator at Relias, with experience in supporting a B2B Salesforce instance for approximately 600 users. Responsibilities include acting as a Subject Matter Expert for Salesforce Flow and Service Cloud, managing support tickets, and automating processes using Lightning Process Builder. Previous roles include Business Systems Support at Relias, where Jordan implemented various support solutions, and Customer Support Consultant at Computer Repair Doctor, providing diagnostics and repairs. Additionally, Jordan has held positions at North Carolina State University and Moog Music Inc., where tasks ranged from production techniques to logistics in shipping and receiving. Jordan earned a Bachelor of Science degree in Marine Sciences from North Carolina State University in 2017.