Michael Pugliese is an experienced professional with a strong background in business systems and product ownership, currently serving as Senior Product Owner for Revenue Technology at Relias since September 2013. Expertise includes translating business processes into actionable projects for various software platforms, serving as a liaison across business units, and managing Agile/Scrum development processes. Previous roles at Relias encompassed Business Systems Product Owner, Senior Business Systems Analyst/Administrator, and Support Consultant, showcasing skills in Salesforce administration, project management, and client support. Prior experience at FloSports as Senior Manager, Business Systems and roles at the University of North Carolina at Chapel Hill contributed to a well-rounded skill set in research coordination and data management. Michael holds a Bachelor of Science in Psychology from the University of North Carolina at Chapel Hill.