Charon Duermeijer

Charon Duermeijer is an accomplished professional with extensive experience in customer success, content acquisition, and academic engagement within the publishing industry. Currently serving as EMEA Director of Customer Success at RELX since 2009, Charon has successfully established and managed a Customer Success team focused on post-sales engagement. Previous roles include Global Director of Customer Success and Engagement, where strategic responsibility involved the global implementation of a customer success program, and Senior Director of Academic Customer Engagement at Elsevier, responsible for building a global framework for customer engagement. Charon's educational background includes a PhD in Geology/Geophysics from Utrecht University. Additionally, Charon holds a position on the Executive Board of Stichting Toekomstbeeld der Techniek, contributing to technology foresight studies impacting society and industry.