David M. Broadus

David M. Broadus is an experienced professional with a diverse background in program supervision, executive leadership, and contact center operations. Currently serving as Program Supervisor at Rem Ohio Inc since August 2018 and as CEO and Owner of Kennedy Heights Music Group, LLC since October 2015, David has demonstrated strong leadership skills. Previous roles include MIS Analyst at Green Sky Credit, Workforce Management Specialist at Sun Chemical, and Dispatch Supervisor at AAA Allied Group. David's extensive experience in real-time management of staffing across multiple contact centers stems from a longstanding career at Convergys and prior roles in contact center operations. Early in the career, David was involved in the performing arts at Future World Productions. David holds an Associate's Degree in Business Administration and Management from Brown Mackie College-Northern Kentucky and a Certificate of Completion in Audio Engineering from Maxx Traxx Recording and Publishing.