Todd Hannigan

Todd Hannigan is an experienced professional currently serving as a Customer Success Manager at REM Web Solutions since April 2018, with a prior role as Customer Success/Business Development/Project Manager at Bwired Technologies Inc. Their expertise encompasses technical support, policy development, project management (AGILE), and business development across various sectors, including software sales and B2B. Notable achievements include developing new CMS systems, improving customer service practices, and establishing effective sales strategies that significantly increased client retention. Todd's educational background includes certificates in Technical Writing and Computer Programming from the University of Waterloo and Conestoga College, respectively.