Jonathan Diaz is an experienced professional in the customer service and digital banking sectors, currently serving as Team Manager at Remitly since April 2020, where previous roles included Customer Behavior Investigator and Digital Banking Specialist. Prior experience includes positions at Great HealthWorks as a Contractor, Opticall BPO as a Virtual Assistant, OneLink as an Account Supervisor, and Sitel as a Customer Service Representative. Jonathan holds a Bachelor of Engineering in Electrical and Electronics Engineering from Universidad Iberoamericana de Ciencia y Tecnología, completed in 2019, and graduated from Naples American High School in 2013.
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