Shanice S Williams

Shanice S Williams is a seasoned professional with extensive experience in customer service and sales roles across various industries. Currently serving as a Retention Specialist at RemoteReps since May 2022, Shanice has previously held positions including Telemarketing Sales Representative at Rampart Marketing Limited and Customer Service Representative at NK Customer Solutions LTD. Additional expertise includes a compliance officer role at MICAF, where responsibilities involved auditing and monitoring field activities, and customer service positions at Sutherland and DG Call Sales Solutions Limited, focusing on customer interaction and sales processes. Education includes an Entry Level Certification in Human Resources from Distinction College and a Caribbean Secondary Examination Council qualification from St Mary High School.