Houda C. is an experienced customer success and recruitment professional with a diverse background in managing global accounts and strategic clients. Currently serving as a Core Customer Success Manager with Remote since September 2024, Houda oversees 20 global accounts achieving 100% logo retention, and collaborates cross-functionally with Sales, Product, and Engineering teams. Previously, Houda held the role of Strategic Customer Success Manager at Miro, where management of over 30 strategic accounts in EMEA resulted in a 25% ARR uplift for key clients. Prior experiences include positions as a Senior Customer Success Manager at LinkedIn, RPO Consultant for Colt Technology Services and Alstom, and a Recruitment Consultant at Accetis International, alongside early work in public relations at L'Oréal. Houda holds a Master's degree in Communication and PR Management from CELSA Paris-Sorbonne and has completed additional personal development studies through the InnerMBA program.
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