Kevin Gates is a Customer Experience Leader currently serving as the Director of Customer Success & Support at Remsoft, where they are building the Customer Success function and enhancing client engagement. Previously, they held the position of Director of Product Management & Professional Services at Xtivity, leading the vision and execution of SaaS products in MRO supply chain management with over 20 years of industry experience. Prior to Xtivity, Kevin held roles at Barrick Gold Corporation, Sandvik, and Homag Germany, focusing on supply chain optimization, process management, and inventory control. Kevin has earned multiple degrees, including a diploma in Business Management Studies from McMaster University and certifications in Project Management and Supply Chain Management.
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