TrueContext
David Casal del Castillo has extensive experience in customer success management, currently serving as Manager of Customer Success at TrueContext since May 2012, a role previously held under the company’s former name, ProntoForms. Additional roles at TrueContext include Senior Customer Success Manager and Technical Support Specialist. Prior to this, David worked as a Customer Success Manager at ProntoForms from September 2017 to January 2023. Early career experience includes roles as a caterer at Thyme & Again Creative Catering and Take-Home Food Shop and as a sales associate at Sportchek. David holds a Bachelor of Social Sciences with Honours in Economics and a minor in Business Administration from the University of Ottawa, earned from 2007 to 2011.