Zaher Baali is an experienced consultant currently working at RMG | مجموعة ريناد المجد (لتقنية المعلومات) since June 2022, where collaboration with clients and multidisciplinary teams is pivotal in delivering solutions aligned with organizational objectives. Prior to this role, Zaher served as a Customer Success Manager and IT Project Manager at Comptechco from June 2014 to June 2022, focusing on client loyalty and software project management across various sectors. Earlier experience includes positions as a Presales Engineer at Everteam, where successful bids were secured, and as a Software Engineer at Watania Information Technology Services, specializing in web applications and quality assurance. Zaher began the professional journey in technical support at Al Jomaih Automotive Company - Acdelco. Zaher holds a diploma in Computer Science from Damascus University and a bachelor's degree in Information Technology Systems from Syrian Virtual University SVU.