Janet Casterella has a strong background in operations and management with experience spanning over 25 years. Janet most recently worked at Renaissance Life and Health Insurance Company of America as the Sr. Director of Individual Ops and TPA Services. Previously, they held positions as the Sr. Director of Call Center Operations and Operations Manager at the same company. Prior to that, they worked as the Senior Operations Hub Manager at Magellan Health Services. Janet also has experience as an Operations Manager at Xerox, Director of Customer Care at Frontier Communications, and Director of Operations and Client Services at First Data Corporation. Janet'sextensive work experience demonstrates their expertise in leading and managing teams.
Janet Casterella obtained a Bachelor's Degree in Business Administration from Baker College of Flint between 2014 and 2018. Janet also holds a Six Sigma Green Belt certification, for which the institution and specific date of attainment are not provided.
June, 2023 - present
August, 2018
December, 2017