Abel-Ikem Cynthia

Abel-Ikem Cynthia is a seasoned professional with extensive experience in sales and customer service. Currently serving as a Senior Sales Associate at Renmoney since February 2014, Abel-Ikem is responsible for reviewing sales performance, collating team reports, and monitoring Contact Centre Agent expectations to drive continuous improvement. Previous roles at Renmoney include Sales Associate and Sales Analyst, where responsibilities encompassed telemarketing, customer support, and marketing of products. Prior experience includes working as a call center agent at StarTimes Nigeria, focusing on technical support, account management, and customer engagement, as well as a customer service officer at Standard Alliance Insurance Plc. Abel-Ikem holds a Bachelor of Science degree in Accounting from Novena University and has completed training in employability skills at Poise Graduate Finishing School.